Our Promise of Quality: Satisfaction Guarantees, Workmanship Warranties, and Service Commitments

Satisfaction Guarantee for Every Service

Doctor Electric guarantees 100% satisfaction for the service work we provide. If a repair fails in the first year, we will repair it again absolutely free. Our satisfaction guarantee is designed to give every customer confidence in our services and peace of mind that your home or business is in safe hands. We take customer service seriously at every level and are dedicated to exceeding your expectations with every visit.

If our electricians smoke or swear in your home; are not drug free; do not wear shoe covers or leave your home without cleaning up, you will receive an additional 20% discount. We believe in professionalism and respect when working in your space. Our commitment ensures that our team upholds the highest standards while on the job, and your satisfaction remains our top priority throughout the service process.

Workmanship Warranty You Can Rely On

We guarantee our workmanship for a period of 5 years. If your panel or service gives you any trouble at any time during that period, we will repair the problem free of charge. This workmanship warranty reflects our confidence in the skills, attention to detail, and expertise of our team. Our customers deserve durable, long-lasting electrical solutions, and our warranty stands as a testament to the care and diligence put into every project.

We guarantee that all materials used will be as specified and up to the code in your area. And we guarantee to protect the conditions of your home. Preserving the integrity and cleanliness of your living or working environment is an extension of the pride we have in our workmanship warranty and dedication to customer care.

Service Guarantee: On-Time Electrical Panel and Main Service Replacement

We guarantee that your electrical panel and main service replacement project will be completed on or before the date we have promised. We understand the importance of completing work efficiently and minimizing any disruption to your daily life. Our service guarantee means you can expect punctual, dependable project completion and absolute transparency about our schedule and process at every stage.

We guarantee that the equipment and/or fixtures we supply and install in your home will perform as stated. If any equipment or fixture fails during normal use in the first year, our electricians will repair or replace it at no charge to you. This service guarantee speaks to our commitment to only using high-quality parts and performing installations that meet or exceed your expectations.

Quality Assurance Promise: Materials and Code Compliance

At Doctor Electric, our quality assurance promise covers every material we use for your project. We select equipment, panels, fixtures, and wiring that meet all relevant building codes and best practices for safety and performance. Our team’s ongoing training and rigorous attention to detail ensure compliance at each stage of your project, so you can be confident in the lasting quality and safety of your electrical system.

We guarantee to protect the conditions of your home and work area while providing our services. From the moment our electricians arrive until your project is complete, you can expect a clean, respectful worksite and clear communication regarding any steps needed to maintain the quality and safety of your property. Our quality assurance promise keeps your satisfaction at the center of every job.

Contact Us Today to Experience Our Electrical Service Guarantee

If you want to experience industry-leading satisfaction guarantee, workmanship warranty, and quality assurance promise, contact Doctor Electric for your next electrical project. Our team is ready to deliver reliable service and uphold our guarantees on every job. Reach out to us at (585) 566-2807, visit our office in Rochester, NY 14624, or email matt@doctorelectricservices.com. Your peace of mind and satisfaction are our top priorities—discover the Doctor Electric difference today.